Distance Selling Contract

Distance Selling Agreement (Short Version) This Distance Selling Agreement ("Agreement") is made between: Service Provider Company: Printley E-ticaret Limited Sirketi Registration No.: 1052889 Address: Inonu Mah, Cumhuriyet CAD, Bingul Apt No:61, Sisli, Istanbul, Turkey Email: admin@sheevoo.com Phone: +90 546 582 4991 Customer Name/Company: [Customer Name] ID/Registration No.: [Number] Address: [Address] Email: [Email] Phone: [Phone] 1. Scope This Agreement governs the remote purchase and delivery of services and products through websites, mobile applications, email, WhatsApp, social media, and other electronic channels. 2. Services Services may include digital marketing; Facebook & Instagram advertising; WhatsApp Business solutions and API integration; AI chatbot solutions; customer communication platforms; and software, cloud, consulting, and technical services. Approved quotations, invoices, purchase orders, or electronic confirmations form part of this Agreement. 3. Orders & Acceptance Orders may be placed and accepted electronically. The Service Provider may accept or reject any order. The Agreement becomes effective upon electronic confirmation. 4. Pricing Pricing may vary based on service scope, advertising spend, usage volume, third-party fees, customer requirements, and provider price changes. Once a quotation is approved, the order is confirmed, and payment is received, the agreed price becomes fixed unless: additional services are requested; scope changes occur; usage exceeds agreed limits; or renewals or upgrades are required. 5. Payment Payment may be made via bank transfer, payment gateways, cards, e-wallets, or other approved methods. Failure to pay may result in suspension or termination of services. 6. Service Delivery Services are delivered electronically. Delivery times are estimates unless otherwise agreed. The Service Provider is not responsible for delays caused by customer delays, third-party providers, regulatory requirements, or force majeure events. 7. Customer Responsibilities The Customer shall provide accurate information; supply required approvals promptly; comply with applicable laws; and use services lawfully. The Customer remains solely responsible for advertisements, campaigns, messages, and content distributed through the services. 8. Third-Party Platforms Services may depend on platforms such as Meta, Facebook, Instagram, WhatsApp, Google, telecommunications providers, and cloud providers. The Service Provider is not responsible for service interruptions, policy changes, pricing changes, or actions taken by these third parties. 9. Intellectual Property The Service Provider retains ownership of its software, systems, technology, trademarks, and intellectual property. The Customer retains ownership of its own content, trademarks, and data. 10. Confidentiality & Privacy Both Parties shall keep confidential information private and comply with applicable data protection laws. The Customer is responsible for obtaining any legally required consent before sending marketing or electronic communications. 11. Cancellation & Refunds Unless otherwise agreed: completed services are non-refundable; advertising budgets paid to third parties are non-refundable; and completed work may be deducted from any approved refund. Refunds are subject to applicable laws and Service Provider review. 12. Limitation of Liability To the maximum extent permitted by law: the Service Provider is not liable for indirect or consequential losses; no guarantee is made regarding sales, profits, leads, or marketing results; and total liability shall not exceed the amount paid for the affected service. 13. Force Majeure Neither Party shall be liable for delays or failures caused by events beyond reasonable control, including natural disasters, cyberattacks, government actions, internet outages, wars, or labor disputes. 14. Termination This Agreement remains valid until service completion, subscription expiry, or termination by either Party. Any outstanding amounts become immediately due upon termination. 15. Governing Law This Agreement shall be governed by the laws of the State of Kuwait. Any dispute not resolved amicably shall be subject to the exclusive jurisdiction of the courts of Türkiye. 16. Electronic Acceptance Electronic approval, email confirmation, online acceptance, payment completion, or electronic signature shall have the same legal effect as a handwritten signature. Acceptance Service Provider Name: ____________________ Title: _____________________ Date: _____________________ Signature: ________________ Customer Name: ____________________ Company: __________________ Date: _____________________ Signature: ________________